TL;DR: A one-time setup fee for implementation, then a fixed monthly SaaS fee for maintenance with guaranteed issue resolution within 7 days. No hourly billing and no surprise invoices.
The problem with hourly billing
When you bill by the hour, slower work means a bigger invoice. That's the wrong incentive. The client never knows the final price, and the contractor has no reason to be efficient.
How our model works
- Setup fee. A one-time charge for designing and implementing the system. A clear price for a clear result.
- SaaS maintenance. A fixed monthly fee covering monitoring, small changes, and support.
- 7-day guarantee. Production issues are resolved within a guaranteed window, so you know where you stand.
Why it's better for the client
- Predictable cost you can plan into a budget
- Our interest is a system that runs reliably, not one that generates hours
- Ownership of what we deliver stays yours — permanently
FAQ
What if I need a larger change later?
Bigger upgrades are a separate, agreed scope with a clear price — never a hidden line on the monthly invoice.
Can I cancel maintenance?
Yes. The system is yours; maintenance is a service you keep as long as it delivers value.